CONNECTING YOUR CARE

We’re improving the way we connect your care across south west London. Soon, health and care professionals will be able to access your records from other health and care organisation when you need them to. This will make it quicker and easier for you when you visit your GP or hospital.

Connecting your Care means that professionals involved in your care such as your GP, hospital doctors, nurses and social workers and other care organisations will be able to immediately see important information about you through a secure system, to help them make the best decisions about your care, which could be lifesaving in emergency situations.

In the future, we will also be working with other health and care organisations across South West London to share a more detailed care record for you. This means that everyone involved in your care will be able to make the best decisions for your treatment.

The system will not collect or record any new information about you. It just shows the team looking after you important information about you held in several different places, to give them information and help them manage your care. The information is shown to them in a summary screen in what is known as a “read-only” view. This means that the information displayed cannot be changed, it can only be read for information.

If you are happy for your information to be shared in this way, then you don't need to do anything. Connecting your Care will be phased in over the next few months so you have time to consider your choice.

If you do not want your information to be shared, you have the right to opt out by visiting: SW London - Connecting Your Care and downloading the opt-out request form under useful resources.

You can also pick up an opt-out request form from your GP practice or the Patient Advice and Liaison Services (PALS) at your local hospital.

To find out more, you can speak to your GP directly or contact South West London Health and Care Partnership on: 
SW London - Connecting Your Care
By email: connectingyourcare@swlondon.nhs.uk
By phone: 0203 668 3100 
By post: Freepost SWL CONNECTING YOUR CARE
Frequently asked questions