DoctorLink is a web based platform that supports GP practices with managing patient needs by providing digital triage services. It signposts patients to the most appropriate service: Homecare/Pharmacy/GP Service/OOH, 111 and accident and Emergency (A&E) within a recommended time frame according to their symptoms. You can use Doctorlink 24 / 7
For all urgent appointments, we are aiming for our patients to undertake a symptom assessment through DoctorLink.
To access the online symptom checker, you will need to register following the Doctorlink link.
The symptom checker will ask you a number of questions to help identify your problem. The app will then give initial suggestions for management and can also provide contact details of local services if appropriate. The outcome of your assessment will direct you to the right treatment.
If your outcome indicates that an appointment is required at Begg Practice, you will need to click on the request appointment link. Doctorlink symptom checker will also send an email to the Begg Practice reception team stating how urgently the consultation should occur.
Once the request has been submitted, you will be contacted by the practice team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your consultation.
Doctor link is an online triage service. Please use this to signpost you to the right treatment in the right time frame. If a GP appointment is suggested we will ring you back.
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
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